WHY DOES ANYONE HIRE AN IT COMPANY? TO ENSURE AS MUCH UPTIME AS POSSIBLE.
“UpTime” is when your computer systems are working, and working optimally. If you don’t regularly care for your computers, you will inevitably experience “DownTime,” which can translate into lost sales, lost productivity, lost data and security breaches that can result in devastating, business-closing tragedy.
Avoiding DownTime requires the complicated language of IT, so Maven Group makes it simple by keeping clients informed on a need-to-know basis. We help clients avoid DownTime through our ongoing partnership, managing and maintaining all systems, so they work optimally to avoid future threats and maintenance issues. We don’t expect you to know when to update the firmware, apply patches, manage throughput or consider compliance. We got this, what you need when you want it. We have processes in place to ensure that you are covered, and we keep you informed.
Maven Group is a private IT services firm. This means we focus on small business clients with 5 – 100 endpoints and contract with them for a no term month to month relationship at a fixed fee for services (Our Focused Partner Plan). We only engage with a select number of clients to ensure a healthy relationship and service.
We focus on IT so you can focus on your business.
Founder, owner, and the principal has been committed to making his client’s businesses run smoothly for over 20 years. He knows he’s doing a good job when he doesn’t hear from clients, but that doesn’t mean you won’t hear from John! Communication is key to maintaining your Up Time, and John makes sure to keep the lines of communication open, so you always know your IT systems are in good hands.
Corporate Administrator and Money Maven, Sara takes care of keeping Maven Group’s books and accounting in order so John can focus on keeping your IT in order. Contact Sara if you have any billing questions and she’ll be happy to answer any questions!